Website: https://chimneymastersqueens.com/
Phone: (646) 688-4090
Address: 110-55 67th Rd, Forest Hills, NY 11375
Effective Date: May 8, 2026 Last Revised: May 8, 2026
Privacy Policy
At Chimney Masters Queens, we handle your personal information with care and respect. This Privacy Policy explains exactly what data we collect when you visit https://chimneymastersqueens.com/, why we collect it, and how it is protected.
We do not sell your data. We do not rent it. And we do not share it with third parties for marketing purposes.
1. Scope of This Policy
This Privacy Policy applies to all visitors who access our Site, whether you are browsing our services, reading about chimney care, or getting in touch with our team. It covers all information – voluntary and automatic – that may be gathered through your use of the Site.
2. What Information We Collect
We keep data collection to a minimum. The information we may gather falls into two categories:
Information you voluntarily share:
- Your name, phone number, and email address when you fill out a contact or estimate form
- Details about your property or chimney situation that you include in a message to us
Information collected automatically:
- General browsing behavior such as which pages you visit, how long you stay, and what device or browser you are using
- Approximate geographic location based on IP address (not your precise address)
We do not collect payment information, and this Site does not require an account or login.
3. Contact Form Submissions
Our Site includes a contact form so visitors can easily request a chimney inspection, estimate, or general information. Any information you submit through this form is received directly by our team and used only to respond to your specific request.
We treat your contact form submission as a private communication. We do not forward it to outside parties, use it to build marketing lists, or share it with unrelated businesses. If a situation arises where we believe a referral might benefit your project, we will always ask for your consent first.
Cookies & Browsing Technologies
Like most websites, our Site may use cookies – small files placed in your browser to help the Site function and to understand how visitors engage with our content. The types of cookies we may use include:
- Session cookies: Temporary cookies that expire when you close your browser, used to maintain basic Site functionality
- Analytics cookies: Used to collect anonymous data about how people navigate the Site so we can make improvements
You can manage or disable cookies through your browser’s settings at any time. Disabling cookies will not prevent you from viewing our content or submitting a contact request, though some Site features may behave differently.
5. Analytics & Website Performance
We use third-party analytics tools – such as Google Analytics – to better understand how visitors interact with our Site. This data is aggregated and anonymized, meaning it cannot be used to personally identify any individual visitor.
Analytics information helps us understand things like which pages are most visited, how people arrive at our Site, and where we can improve the user experience. We do not use analytics data to track you across other websites. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
6. How Your Information Is Used
The information we collect is used solely for the following purposes:
- Responding to chimney inspection and estimate requests submitted via the Site
- Scheduling on-site assessments and coordinating service appointments in Queens, NY
- Communicating updates, confirmations, or follow-up messages related to your project
- Improving the quality, content, and performance of our website
- Fulfilling any legal or regulatory obligations under New York State law
We will never contact you with unsolicited sales pitches or share your information for third-party advertising.
7. How We Protect Your Data
We take reasonable steps to safeguard the information you share with us. This includes using secure hosting environments and limiting internal access to your data only to those team members who need it to assist you.
That said, no internet-based system is completely immune to risk. While we do everything practical to keep your information secure, we cannot make absolute guarantees about the safety of data transmitted online. For highly sensitive matters, we always recommend a direct phone call.
8. Third-Party Services & Links
Our Site may feature links to external platforms – such as Google Maps for directions, review sites, or industry resources. These third-party platforms operate independently and have their own privacy policies that govern how they handle user data. Chimney Masters Queens is not responsible for the practices of any third-party service linked from our Site.
We encourage you to review the privacy policies of any third-party websites you visit through our Site.
9. Your Privacy Rights
You have the right to make the following requests at any time:- Access: Ask us what personal information we hold about you
- Correction: Request that we update or fix any inaccurate data
- Deletion: Ask us to permanently remove your personal information from our records
- Opt-out: Withdraw your consent to receive any optional communications from our team
10. How Long We Keep Your Data
We retain your contact details and project-related messages only for as long as reasonably needed – generally through the duration of your service engagement and a follow-up period in case questions arise afterward. We do not hold onto personal data indefinitely.
If you would like your information removed from our records before that period ends, simply get in touch and we will take care of it.
11. Children’s Privacy
Our Site is not intended for use by children under 13 years of age. We do not knowingly collect or store personal information from minors. If you become aware that a child has submitted information to us through this Site, please contact us right away and we will delete that data immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in how we operate or to comply with applicable law. Any updates will be published on this page with a revised effective date. We encourage you to revisit this page from time to time to stay informed.
Your continued use of the Site following any updates constitutes your agreement to the revised policy.
13. Get in Touch About Privacy
Questions about this Privacy Policy or how your data is handled? We welcome your inquiry:
Chimney Masters Queens 110-55 67th Rd, Forest Hills, NY 11375 Phone: (646) 688-4090 Website: https://chimneymastersqueens.com/